Reviews
Customer Reviews of Drinkware
16 Jan 2026
Great Customer Service
Less than three weeks from initial inquiry to Max Tumpson, we received the final product and are so pleased with our personalized employee mugs. He was quick to send us samples, mock-up and quote, and helped with design. The whole process was seamless, easy and quick.
Thank you!
16 Jan 2026
Lee gave us fast and friendly service
Lee gave us fast and friendly service! Thank you
14 Jan 2026
Very impressed
I honestly am impressed with the whole experience from start to finish, as we are constantly kept in the loop on progress of the orders. Quality of products and customer service is always amazing.
14 Jan 2026
Fast delivery and prompt communication
Fast delivery and prompt communication
13 Jan 2026
Very supportive
Very responsive to queries and did not mind me asking lots of questions and asking for variations.
13 Jan 2026
Customer Service
The customer service was truly top notch, communication was clear, friendly, and the response time was impressively quick, even when you were away. That level of care really stood out.
The products themselves are lovely, with great quality and strong branding, and they reflect a lot of thought and attention to detail.
9 Jan 2026
Outstanding service from start to finish.
Outstanding service from start to finish.
We received quick, clear responses and there was a genuine eagerness to help us every step of the way. The products arrived incredibly fast and securely packaged, and the quality far exceeded our expectations.
Lewis Caley assisted us in a highly professional manner, and the follow-up service was excellent as well. We will 100% be shopping with you again and highly recommend your company!
29 Dec 2025
Smooth process with great support
Great service- superb communication with fast helpful responses to questions. Plenty of proofs and samples, and excellent support. Product and personalisation were clearly communicated and delivered on time.
24 Dec 2025
Easy to work with and great product.
Easy to work with and great product.
24 Dec 2025
Max Trumpson was an awesome…
Max Trumpson was an awesome representative. Prompt efficient service for a great product.
23 Dec 2025
Great Experience
Easy to deal with. Quick communication. Fast delivery. Great product
22 Dec 2025
Brilliant service and very understanding.
Very understamding sales rep. Communication was great for us to get to the point of making an order. Very positive experience.
20 Dec 2025
Outstanding service from the very first…
Outstanding service from the very first email right through to delivery! The company was professional, the product quality exceeded expectations, and my order arrived much earlier than anticipated. Highly recommended!
17 Dec 2025
Went above and beyond every step…
James went above and beyond every step of the way. Very quick service, called to check things at various steps, picked up what was wanted quickly and produced great visuals and a great end product.
16 Dec 2025
Would recommend
Excellent communication, products and quick delivery time.
15 Dec 2025
fantastic experience
super quick delivery, great product, nice to speak to a real human when placing the order and great account management too!
10 Dec 2025
Service delivery is on point
Service delivery is on point, and their products are on point, and they follow instructions
8 Dec 2025
Great Experience!
Easy to work with the representative to get the desired outcome for our product. Liked that we were able to have an example sent to us to see what we would be receiving.
7 Dec 2025
Professional and fast service with a great product
A very professional service from day one till the email, that my products have been shipped. Rita also made sure all details were correct and the delivery was on time. The product itself is high quality! I would and probably will always go back to Flasbay as first choice.
2 Dec 2025
Fast and great quality
Great service from ordering to delivery. Product also is of great quality. Contactperson Lee kept us up-to- date and during the whole proces.
2 Dec 2025
10/10
James was easy to deal with, very informative and quick to reply. Our order turned out exactly how we wanted it. Great service, great product!
2 Dec 2025
The Account Manager
The Account Manager, Jaque is so polite, very efficient in dealing with clientele. I am happy with the product we ordered and the turn around times for delivery. Overall, a great experience and would use their services again.
2 Dec 2025
Super helpful, friendly and fast
Maggie was very friendly and responsive to my queries and happily updated my order to my satisfaction. My ordered arrived faster than expected and looks great!
27 Nov 2025
Mekavi kept me up to date with the…
Mekavi kept me up to date with the whole process and was super helpful!!
26 Nov 2025
Awesome dealing with you
It was really good dealing with your company, prompt response and excellent customer service
25 Nov 2025
Rating of Service
Overall, the entire process from ordering to delivery was simple, and my assigned Principal Sales Account Manager (James Park) was quick and patient with my requests. Updates were also timely disseminated to me, which allows great transparency and ease of mind.
21 Nov 2025
Olivia was fantastic and stayed in…
Olivia was fantastic and stayed in constant contact. The shakers were exactly what I was looking for as well. Thanks again!
19 Nov 2025
Angelo Li assisted our firm with our…
Angelo Li assisted our firm with our Corporate Branded Gifts. Angelo was always quick to respond and professional. The items are good quality and were delivery much quicker than expected.
17 Nov 2025
Easy from start to finish!
Everything was so easy from start to finish! From inquiring on the website, to getting mock-ups done, and finally receiving the actual product, everything was so quick and easy. They were great to work with, competitive pricing, and super fast delivery. Everything we were looking for and more for our company event. Will definitely be using them again for our next company event!
17 Nov 2025
Excellent customer service and quality…
Excellent customer service and quality goods. Thanks Tom for your speedy turnarounds.
15 Nov 2025
Quick and easy communication
Quick and easy communication. All my questioned were answered in a timely way and were all informative. Brent showed great ability and enthusiasm. We will be using again for future purchases.
14 Nov 2025
Excellent service and great product
Excellent service and great product, thank you.
12 Nov 2025
James was incredibly accommodating of…
James was incredibly accommodating of our needs and extremely tight timeframes. The products themselves are amazing too. Many thanks James! :)
11 Nov 2025
Great Service
Quick and great service, Maggie was super helpful throughout the process! Great quality items!
11 Nov 2025
Daisy was pleasant and super efficient.
Daisy was pleasant and super efficient.
3 Nov 2025
Great Experience
My sales rep, Rita, did an excellent job. She was incredibly responsive and made the whole process seamless. The Fresco Coolers I ordered worked as intended and I am satisfied with the product.
28 Oct 2025
Business Marketing Collateral urgently needed
Our business is one that grows by referrals and we rely on smart looking swag to hand out to clients and prospects. We needed to place an order and was handheld every step of the way --- it was critical to get the order in before additional governmental tariffs were placed on the raw goods to minimize cost. We were informed from start of production to product delivery - I will recommend this company to other business owners needing the same type of product.
28 Oct 2025
Great communication great product fast…
Great communication great product fast shipping and great follow up. What more could you ask for?
24 Oct 2025
Really easy/user friendly
Really easy/user friendly. Olivia the representative called me and then we just got it done and shipped so quickly.
Product sample was sent within 4 days to see if we liked the quality and then product ordered matched the quality of the sample. Would use again.
21 Oct 2025
Excellent communication
Excellent communication with Wesley
amazing quality
def recommend for all your after Wesley is the person to help
