Reviews
Customer Reviews of Drinkware
Very prompt and super kind and friendly service
Very prompt and super kind and friendly response from Krystal. She was absolutely lovely to deal with, both over the phone and via email. She helped with problem solving and worked so hard to make this a fantastic outcome for what I was trying to do. I am really thrilled with the quality, the careful packing and the speed of delivery. The Rondo mug is the perfect size and works incredibly well. They look stunning and I'm very pleased because I paid for these myself. I want to particularly acknowledge Krystal and her work, because I don't think I would have had the confidence to order such a large amount without her care and guidance. Thank you so much. I have recommended your company now to several colleagues and you have me as a repeat customer because now everyone wants these!
Seamless from end-to-end.
I had to get some water bottles printed within a very tight deadline. Communication was very seamless and delivery arrived 3 days before the deadline. Very impressed with the service and quick turnaround, thank you!
From start to finish a great service
From start to finish a great service, understanding and response. Final product was very good!
Great service
Tom was very helpful with the design process and was very good communicating quickly. I love the product and the branding on it makes it very eye-catching. We got the Aqualok steel water bottle in navy. Will definitely order again off this company.
Our experience with you from start to…
Our experience with you from start to finish has been amazing! Your service has been exemplary.
Exceptional
I ordered 50 units of the 300 mL Silver espresso vacuum cup with a personalised logo. I was delighted with the final product. It feels fantastic in my hand and looks and feels premium. It even fits into my car’s cup holders, unlike many other cups.
Regarding delivery, I had expected it by the 10th business day after payment but it arrived on the 7th. That was great news!
The customer service was exceptional. Both Jayden and Maggie were incredibly helpful and prompt in their responses.
I’m not sure yet how it will hold up after years of use but I’ll definitely come back for a review in the future.
Great Experience
Broad selection of products, efficient, good quality and great customer service.
Absolutely fantastic customer service…
Absolutely fantastic customer service from start to finish! The entire experience was excellent, and the product itself is outstanding. Everything was handled professionally and smoothly. I couldn’t be happier with the service. Thank you so much, Rita, for the amazing support and great work!
James was super helpful and prompt with…
James was super helpful and prompt with all comms
Highly recommend
Highly recommend, Adam and the team were super helpful, products look great, even better than expected, and service was incredibly quick!
Great quality products and quick…
Great quality products and quick delivery
Mekari made the process very easy
Mekari made the process very easy. Samples were sent quickly and were great quality. We are very happy with the customised products we have received
Great service and attention to detail
Great service and attention to detail. Very responsive
Happy Customer
Good communication, merchandise priced fairly and products of good quality. recommended and will come back again for our next event
SERVICE
Frida is absolutly lovely to work with, she doubled checked everything, notified me on the order, and just did a great Job.she deserves a raise
Lee Ronghua provided excellent service…
Lee Ronghua provided excellent service from start to finish. He kept me informed with regular updates throughout the process and continued to follow up until my order was delivered. I appreciated his professionalism, prompt communication and attention to detail.
Great Service
Excellent customer service Micheal was very good to deal with, the products are good quality and very quick delivery.
Fantastic and so quick
I needed a really quick order and Theo was so helpful in ensuring I got it in time.
We asked for a very quick turnaround…
We asked for a very quick turnaround and they were able to produce the product at a high quality in the very short amount of time.
Everything was amazing
Everything was amazing, service, communication, and quality!
Representative was quick and helpful…
Representative was quick and helpful giving different quotes to help us decide which way to go. Fantastic service and products!
AWESOME team
Great people to deal with. Their fresh eyes went over my designs and picked up on a slight difference. I corrected my designs before printing. Appreciated their input each step of the way. Emails and phone calls were answered swiftly. End product is AMAZING!
Excellent Quality & Service ⭐⭐⭐⭐⭐
We recently ordered black mugs with our business branding, and they turned out so good! The quality is excellent, and the branding looks amazing.
We’ve also purchased teddy bears, umbrellas, tote bags and pens from them previously, and we have always been really happy with the quality of their products.
Their customer service and support are also 100% — always helpful, responsive and easy to deal with.
We highly recommend them for promotional products. The quality is really good, and we’ve always been very satisfied with our purchases! ????
Kind Regards
BRIDGED IT SERVICES LTD
Gurjit (Director)
Simple process with great products
Simple process with great products - my team loved the outcome.
Christian has always been extremely…
Christian has always been extremely responsive and helpful every time we have ordered which has led us to repeat order. Thanks again.
Great company
Great company, very professional, helpful and delivery was early.
Tom was really helpful throughout the…
Tom was really helpful throughout the process of choosing, designing and adding personalised products to our order. His responses were quick and answered any queries we had. The bottles and bags we ordered were delivered quickly, and we are so impressed with the quality.
Excellent sales service and product
Excellent sales service and product
Great product
Great product. Great service from Daisy!
Maggie was great to deal with and made…
Maggie was great to deal with and made the entire ordering process very easy. Our order came through very quickly and the quality of all the various products we had branded were extremely high.
Great service
Great service. Very fast delivery and the product was perfect.
Great experience
Great experience! Products were just as expected and Mekavi's quick responses ensured the order was received in time.
We are happy with the final products…
We are happy with the final products and really appreciate support and service.
Maggie Flanagan
fast turn around and Maggie was very responsive
From the moment I reached out
From the moment I reached out, Eric was incredibly responsive and attentive. He made the entire process easy from answering my initial questions, to accommodating the edits I requested, to following up after my order arrived to make sure everything was right.
I've been genuinely impressed by the level of customer service, the quick communication, and the quality of the final product. It's clear they care about both the experience and the end result. I wouldn't hesitate to recommend them.
Cameron was brilliant
Cameron was brilliant. Sent out a really prompt example, followed up throughout the process and ensure prompt delivered.
The product itself is very high quality; I will definitely re-order.
The communication was efficient &…
The communication was efficient & thorough. The products were delivered on time.
Nick guided me through 3 Orders - Flash Drives & Water Bottles
I worked with Nick for three orders in the last several months. He was an excellent rep with whom to work. He gave good guidance on my product selection. Fast delivery on all three orders. Great color. Flash drive Wafer Duo - look great, high quality, great memory capacity. Will be impressive to give to classmates at 60th high school reunion with memory book loaded. Water bottle Adventure 550. Name personalized. 1st order for family travel and gatherings. They loved it. Even a new born got one. He didn't say much though. 2nd order for high school 60th year reunion. Used historic school name and mascot, pre-dating 2 other towns' schools merging into ours. Again look great and high quality. Appreciated by the classmates who carry memories of the original school and classmates with whom they graduated. Name personalization a huge plus.
Fantastic service
Fantastic service, quick and easy! Lewis made it a really smooth process from start to finish.
Great price and great service
Maggie was fantastic, nothing was too much trouble. Ordering was easy, and everything arrived quickly and was packed well in individual boxes.
