Reviews

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Customer Reviews of Drinkware

16 Feb 2026
Quick & efficient
Quick & efficient Great ideas & alternatives suggested for our needs
Erica Moolman
12 Feb 2026
It was such a pleasure to work with…
It was such a pleasure to work with Eric on our order. He is a wealth of information and went above and beyond with his amazing customer service. I look forward to ordering from Eric again in the future! Thank you, Eric!
Atlas Companies
10 Feb 2026
Easy to reorder swag and delivery was…
Easy to reorder swag and delivery was quickly.
Cheryl Bates
10 Feb 2026
Always great communication and quality…
Always great communication and quality products.
C t
10 Feb 2026
Amazing turn around I give them 11 out of 10
Oh my gosh, outstanding service. We had an urgent rush order for an event. We asked questions, we had a phone call, we paid and the goods arrived in record time (in fact 3 working days). All the product arrived looking amazing. We can't thank you all enough.
Jo Robin
7 Feb 2026
Rachel was super helpful
Rachel was super helpful, sent out samples promptly, and followed up consistently to ensure our satisfaction.
Shanice Ibarra
6 Feb 2026
Tom was very helpful and patient whilst…
Tom was very helpful and patient whilst I made up my mind and the goods are great, fab quality and arrived speedily.
S Mochan
6 Feb 2026
Helpful
Helpful, fast responses, items were what I imagined
kq
5 Feb 2026
Great Service
Timely communication of quotes and response to the question asked. Product was delivered in good condition and according to the timelines provided. Product looked great and useful.
Sushma Vallabhaneni
5 Feb 2026
Great service from Angelo
Angelo's advice and service were spot on. Quality flask delivered quickly. Will be back!
Graham Spiro
5 Feb 2026
Superb customer service
Second to none customer service will do anything to help and excellent delivery time. Would definitely recommend and use again. Thanks
Trev
3 Feb 2026
Frida was very helpful every step of…
Frida was very helpful every step of the way, and the whole process went perfectly. The shakers are perfect and exactly what I was looking for!
Yiota
3 Feb 2026
Simple Process
Great customer service with fast and very efficient turnaround. No Hassle very simple process and Product looks great!
Daniel Chandler
30 Jan 2026
Brilliant customer service
Bella was extremely helpful throughout the whole process, from initial quote to delivery. The items ordered we're just as we wanted. It was a super smooth process, especially with Bella's help.
Jane
27 Jan 2026
Excellent service, Great experience
This was a re-order, an Sierra took care of everything. The order was accurate, on time, and quality was superior.
Terry Carolan
26 Jan 2026
Nicholas was very helpful throughout…
Nicholas was very helpful throughout the process, and kept us updated. Our branded mugs looks great! Will definitely use again
Angel Sweeney
22 Jan 2026
So accommodating!
Customer service (Leslie Marcum) was excellent to work with. Her and the team met all of our needs and went above and beyond to make the experience easy and accommodating.
RR Masonry & Hardscape
16 Jan 2026
Lee gave us fast and friendly service
Lee gave us fast and friendly service! Thank you
Julie Hobson
13 Jan 2026
Customer Service
The customer service was truly top notch, communication was clear, friendly, and the response time was impressively quick, even when you were away. That level of care really stood out. The products themselves are lovely, with great quality and strong branding, and they reflect a lot of thought and attention to detail.
Trust Impact
9 Jan 2026
Outstanding service from start to finish.
Outstanding service from start to finish. We received quick, clear responses and there was a genuine eagerness to help us every step of the way. The products arrived incredibly fast and securely packaged, and the quality far exceeded our expectations. Lewis Caley assisted us in a highly professional manner, and the follow-up service was excellent as well. We will 100% be shopping with you again and highly recommend your company!
LifeTrack
29 Dec 2025
Smooth process with great support
Great service- superb communication with fast helpful responses to questions. Plenty of proofs and samples, and excellent support. Product and personalisation were clearly communicated and delivered on time.
Dunblane Soccer Club
22 Dec 2025
Brilliant service and very understanding.
Very understamding sales rep. Communication was great for us to get to the point of making an order. Very positive experience.
Isabelle Hughes
20 Dec 2025
Outstanding service from the very first…
Outstanding service from the very first email right through to delivery! The company was professional, the product quality exceeded expectations, and my order arrived much earlier than anticipated. Highly recommended!
Nathalie Cloete
17 Dec 2025
Went above and beyond every step…
James went above and beyond every step of the way. Very quick service, called to check things at various steps, picked up what was wanted quickly and produced great visuals and a great end product.
Louise
16 Dec 2025
Would recommend
Excellent communication, products and quick delivery time.
Kelly
15 Dec 2025
fantastic experience
super quick delivery, great product, nice to speak to a real human when placing the order and great account management too!
customer
7 Dec 2025
Professional and fast service with a great product
A very professional service from day one till the email, that my products have been shipped. Rita also made sure all details were correct and the delivery was on time. The product itself is high quality! I would and probably will always go back to Flasbay as first choice.
Kerstin Kiesselbach
2 Dec 2025
Fast and great quality
Great service from ordering to delivery. Product also is of great quality. Contactperson Lee kept us up-to- date and during the whole proces.
Sandra
2 Dec 2025
10/10
James was easy to deal with, very informative and quick to reply. Our order turned out exactly how we wanted it. Great service, great product!
Ashleigh
2 Dec 2025
Super helpful, friendly and fast
Maggie was very friendly and responsive to my queries and happily updated my order to my satisfaction. My ordered arrived faster than expected and looks great!
Tash P
27 Nov 2025
Mekavi kept me up to date with the…
Mekavi kept me up to date with the whole process and was super helpful!!
Rachel
26 Nov 2025
Awesome dealing with you
It was really good dealing with your company, prompt response and excellent customer service
Ely Kramp
25 Nov 2025
Rating of Service
Overall, the entire process from ordering to delivery was simple, and my assigned Principal Sales Account Manager (James Park) was quick and patient with my requests. Updates were also timely disseminated to me, which allows great transparency and ease of mind.
Zong Hong Tan
21 Nov 2025
Olivia was fantastic and stayed in…
Olivia was fantastic and stayed in constant contact. The shakers were exactly what I was looking for as well. Thanks again!
Wes Russell
19 Nov 2025
Angelo Li assisted our firm with our…
Angelo Li assisted our firm with our Corporate Branded Gifts. Angelo was always quick to respond and professional. The items are good quality and were delivery much quicker than expected.
Brittney Saunders
17 Nov 2025
Easy from start to finish!
Everything was so easy from start to finish! From inquiring on the website, to getting mock-ups done, and finally receiving the actual product, everything was so quick and easy. They were great to work with, competitive pricing, and super fast delivery. Everything we were looking for and more for our company event. Will definitely be using them again for our next company event!
Melissa Haverlock
15 Nov 2025
Quick and easy communication
Quick and easy communication. All my questioned were answered in a timely way and were all informative. Brent showed great ability and enthusiasm. We will be using again for future purchases.
IPS Ltd
14 Nov 2025
Excellent service and great product
Excellent service and great product, thank you.
Pals
11 Nov 2025
Great Service
Quick and great service, Maggie was super helpful throughout the process! Great quality items!
Andrea
11 Nov 2025
Daisy was pleasant and super efficient.
Daisy was pleasant and super efficient.
Jacqui