Reviews
Customer Reviews of Drinkware
5 Aug 2026
Excellent customer service
Excellent customer service, nothing was too much trouble, product was great quality!
3 Aug 2026
From the moment I reached out
From the moment I reached out, Eric was incredibly responsive and attentive. He made the entire process easy from answering my initial questions, to accommodating the edits I requested, to following up after my order arrived to make sure everything was right.
I've been genuinely impressed by the level of customer service, the quick communication, and the quality of the final product. It's clear they care about both the experience and the end result. I wouldn't hesitate to recommend them.
3 Aug 2026
We had a great experience working with…
We had a great experience working with FlashBuy for our custom promotional products. We ordered branded water bottles, tote bags, and pens, and the quality of all the items exceeded our expectations. The branding was crisp and professional, and everything arrived exactly as ordered.
The team was responsive, easy to deal with, and kept us informed throughout the process. Delivery was on time, and the entire ordering experience was smooth from start to finish.
We'd happily recommend FlashBuy to any business looking for high-quality promotional merchandise and reliable customer service. We'll definitely be using them again for future orders.
31 Jul 2026
Great service and quality
I was very happy with the quality of the products as well as the prompt delivery of them. The customer service was exceptional and helped me to sort the best product for our needs. Would use again.
31 Jul 2026
James Park was amazing
James Park was amazing. Great communication and easy to deal with.
31 Jul 2026
Everything was handled very efficiently…
Everything was handled very efficiently and with great communication throughout the entire process. Highly recommend!
30 Jul 2026
Responsive Service A+
Rep was very responsive and helpful ensuring we got exactly the right fit for our event. Order was prompt and the customer service was excellent.
27 Jul 2026
Excellent and fast
Excellent and fast, reliable service. Great follow up emails and nothing is ever too much trouble. Thank you very much we will be back!
24 Jul 2026
Excellent customer service by Erwan
Excellent customer service by Erwan, so easy to order, always prompt communication. Even went as far to make sure it was delivered and we were happy with the product. I will be ordering from them again !!
21 Jul 2026
Easy process, great support, great product
Erwan facilitated this order and was super helpful, responded quickly, and easily understood our version for the merch. The product was great as well. Delivery was quick. Overall very satisfied. Thank you.
21 Jul 2026
Cameron was brilliant
Cameron was brilliant. Sent out a really prompt example, followed up throughout the process and ensure prompt delivered.
The product itself is very high quality; I will definitely re-order.
21 Jul 2026
Very good products and great service
Very good bottles and design/logo on them, everyone loves them especially in the summer. Great efficient service and delivery! Very please with receiving the order promptly. Thank you so much.
21 Jul 2026
New Company Water Bottles
Ordered some new water bottles for our company, went through multiple designs and the communication was amazing throughout, Tom couldn't do enough to help it was great! The quality and price point of the bottles is the best i've found and they sent us out some samples to ensure it would be perfect. Couldn't recommend this brand more!
20 Jul 2026
Great Company to Work with!
Always very professional and quick with quotes. We had all of our branded merchanise ten days after ordering.
20 Jul 2026
The communication was efficient &…
The communication was efficient & thorough. The products were delivered on time.
15 Jul 2026
Nick guided me through 3 Orders - Flash Drives & Water Bottles
I worked with Nick for three orders in the last several months. He was an excellent rep with whom to work. He gave good guidance on my product selection. Fast delivery on all three orders. Great color. Flash drive Wafer Duo - look great, high quality, great memory capacity. Will be impressive to give to classmates at 60th high school reunion with memory book loaded. Water bottle Adventure 550. Name personalized. 1st order for family travel and gatherings. They loved it. Even a new born got one. He didn't say much though. 2nd order for high school 60th year reunion. Used historic school name and mascot, pre-dating 2 other towns' schools merging into ours. Again look great and high quality. Appreciated by the classmates who carry memories of the original school and classmates with whom they graduated. Name personalization a huge plus.
15 Jul 2026
Fantastic service
Fantastic service, quick and easy! Lewis made it a really smooth process from start to finish.
14 Jul 2026
Fantastic customer service
Had a great experience, customer service is fantastic and really quick delivery. Always kept me updated throughout the process. The package arrived earlier than anticipated, which was great as well.
13 Jul 2026
Brilliant Service and Delivery
From the time I first engaged them to confirmation of my order, all done on the same day with great service from Theo and Bella who were amazing and helped get me what I needed. Received the product within a week
9 Jul 2026
Shelby gives the best customer service!
Shelby gives the best customer service!
7 Jul 2026
Impressive service from Jayden
Jayden was a pleasure to work with. he was professional and prompt. Product was of good quality and beautiful artwork. Received as scheduled.
6 Jul 2026
Rachel Gutierrez
Rachel Gutierrez, Senior Sales Account Manager, was so patient and understanding with all the changes I asked her to make. She was a wonderful resource. The customer service was TOP- NOTCH!
6 Jul 2026
very helpful and responsive from the…
very helpful and responsive from the first contact, sent samples and followed up.
1 Jul 2026
good communication and quick reply with…
good communication and quick reply with high quality
30 Jun 2026
Very happy with service and product
Very quick to respond to requests.
Clear and easy designs.
Quick to create and deliver ready for our event.
Very happy with the product/quality.
29 Jun 2026
Overall feedback
My consultant, Jayden was extremely helpful, responded quickly and provided excellent service. Products were shipped promptly after payment. Excellent quality.
17 Jun 2026
Great response from Nick and quick…
Great response from Nick and quick delivery!
17 Jun 2026
Quick turnaround, great communication
Quick communication, production, and delivery. Matt was pleasant to do business with and our final product looked great! Will be doing business with them again in the future.
15 Jun 2026
Grass roots football team branded merchandise
A great personalised service that made the process hassle free. All delivered in a week! Brilliant
12 Jun 2026
Great service from Jaque Guo and…
Great service from Jaque Guo and on-time delivery.
11 Jun 2026
Lee's service was fantastic
Lee was always in contact with me and updating me on the ETA.
Quick turn around times.
10/10 service.
Thanks.
10 Jun 2026
Excellent service, top class
Extremely helpful, efficient, confident, quick response, nothing a problem, Excellent Business sense and Top class customer service model from the employee we were dealing with.
Thank you for a brilliant experience
5 Jun 2026
Mekavi was extremely helpful
Mekavi was extremely helpful, very informative and replied efficiently throughout the whole process!
3 Jun 2026
I cannot speak highly enough. Simply superb…
I cannot speak highly enough of the service process and delivery from this company. It is exemplary and other companies should take heed. As a result we would use this company again over and above others. The customer care and attention from the start through to details and clear easy communication was spot on. Well done. Plus you come away with the feeling their reputation is important and that they care. They don't try to oversell either
28 May 2026
Very quick and efficient service with…
Very quick and efficient service with high quality product delivered within a good timescale
25 May 2026
Communication was AMAZING
Communication was AMAZING! Process very detailed, communication all along the way, samples were very helpful and shipping was faster than anticipated.
11 May 2026
Agent delivered prompt service
Agent delivered prompt service. Kept us up to date with progress until the product was delivered. Order was delivered on time and in goodstanding.
8 May 2026
Great custom trail mugs
Very pleased with my trail mugs which were delivered very quickly and made super gifts.
Able to easily use a custom design which was applied and looked fantastic :-)
6 May 2026
“Five-Star Service All Around"
“Such a great experience from start to finish! Everything was smooth, and the support we received made a real difference. Highly recommend.”
5 May 2026
I had a fantastic experience with our…
I had a fantastic experience with our order from start (thank you Vincent) to finish. The product arrived exactly as described, well-packaged, high quality and clearly made with attention to detail. Exceeded our expectations.
